{"id":372,"date":"2026-08-11T09:00:58","date_gmt":"2026-08-11T07:00:58","guid":{"rendered":"https:\/\/www.dawntowngames.com\/write-to-us\/"},"modified":"2026-09-16T15:59:05","modified_gmt":"2026-09-16T13:59:05","slug":"write-to-us","status":"publish","type":"page","link":"https:\/\/www.dawntowngames.com\/en\/write-to-us\/","title":{"rendered":"Write to us"},"content":{"rendered":"\n<div class=\"wp-block-group scrivici is-layout-flow wp-block-group-is-layout-flow\">\n\n\n<div class=\"wp-block-group insegna is-layout-flow wp-block-group-is-layout-flow\">\n\n<h1 class=\"wp-block-heading\">Write to us<\/h1>\n\n<\/div>\n\n\n\n<div class=\"wp-block-group scrivici__apertura is-layout-flow wp-block-group-is-layout-flow\">\n\n\n<p class=\"tempo wp-block-paragraph\">On the other side, it\u2019s the three of us.<em>No form answers on our behalf.<\/em><\/p>\n\n\n\n<p class=\"scrivici__lede wp-block-paragraph\">We\u2019re a three-person publisher: we read the emails ourselves, one by one, and we reply in Italian and English. Tell us first what you need \u2014 it gets you to the right person, and sometimes saves you waiting for a reply altogether.<\/p>\n\n\n\n<div class=\"wp-block-group scrivici__attesa is-layout-flow wp-block-group-is-layout-flow\">\n\n<p class=\"scrivici__entro wp-block-paragraph\">24 hours<\/p>\n\n\n\n<p class=\"scrivici__entro-che wp-block-paragraph\">The longest we take to reply.<\/p>\n\n<\/div>\n\n\n<\/div>\n\n\n\n<div class=\"scrivici__soglia\" aria-hidden=\"true\">\n  <svg viewbox=\"0 0 1440 40\" preserveaspectratio=\"none\">\n    <path d=\"M0,30 L180,10 L360,26 L540,6 L720,24 L900,8 L1080,28 L1260,12 L1440,26\"><\/path>\n  <\/svg>\n<\/div>\n\n\n\t<form class=\"scrivici__banco\" id=\"modulo\" method=\"post\" action=\"https:\/\/www.dawntowngames.com\/wp-admin\/admin-post.php\" novalidate>\n\t\t<input type=\"hidden\" id=\"dtg_gettone\" name=\"dtg_gettone\" value=\"30262e2594\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/372\" \/>\t\t<input type=\"hidden\" name=\"action\" value=\"dtg_scrivici\">\n\t\t<input type=\"hidden\" name=\"da\" value=\"https:\/\/www.dawntowngames.com\/en\/write-to-us\/\">\n\t\t<input type=\"hidden\" name=\"lingua\" value=\"en\">\n\n\t\t\n\t\t<fieldset class=\"banco\">\n\t\t\t<legend class=\"banco__domanda\">What do you need?<\/legend>\n\t\t\t\t\t\t<div class=\"banco__biglietti\">\n\t\t\t\t\t\t\t\t\t<div class=\"biglietto biglietto--ordine\">\n\t\t\t\t\t\t<input type=\"radio\" name=\"motivo\" id=\"motivo-ordine\"\n\t\t\t\t\t\t\tvalue=\"ordine\"\n\t\t\t\t\t\t\taria-describedby=\"scontrino-ordine\"\n\t\t\t\t\t\t\t>\n\t\t\t\t\t\t<label for=\"motivo-ordine\">\n\t\t\t\t\t\t\t<span class=\"biglietto__titolo\">An order<\/span>\n\t\t\t\t\t\t\t<span class=\"biglietto__sommario\">Placed, about to be placed, or not arrived.<\/span>\n\t\t\t\t\t\t<\/label>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"biglietto biglietto--rivenditori\">\n\t\t\t\t\t\t<input type=\"radio\" name=\"motivo\" id=\"motivo-rivenditori\"\n\t\t\t\t\t\t\tvalue=\"rivenditori\"\n\t\t\t\t\t\t\taria-describedby=\"scontrino-rivenditori\"\n\t\t\t\t\t\t\t>\n\t\t\t\t\t\t<label for=\"motivo-rivenditori\">\n\t\t\t\t\t\t\t<span class=\"biglietto__titolo\">Selling our games<\/span>\n\t\t\t\t\t\t\t<span class=\"biglietto__sommario\">Shops, distribution, fairs.<\/span>\n\t\t\t\t\t\t<\/label>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"biglietto biglietto--stampa\">\n\t\t\t\t\t\t<input type=\"radio\" name=\"motivo\" id=\"motivo-stampa\"\n\t\t\t\t\t\t\tvalue=\"stampa\"\n\t\t\t\t\t\t\taria-describedby=\"scontrino-stampa\"\n\t\t\t\t\t\t\t>\n\t\t\t\t\t\t<label for=\"motivo-stampa\">\n\t\t\t\t\t\t\t<span class=\"biglietto__titolo\">Press, creators, fairs<\/span>\n\t\t\t\t\t\t\t<span class=\"biglietto__sommario\">Reviews, review copies, materials.<\/span>\n\t\t\t\t\t\t<\/label>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"biglietto biglietto--regole\">\n\t\t\t\t\t\t<input type=\"radio\" name=\"motivo\" id=\"motivo-regole\"\n\t\t\t\t\t\t\tvalue=\"regole\"\n\t\t\t\t\t\t\taria-describedby=\"scontrino-regole\"\n\t\t\t\t\t\t\t>\n\t\t\t\t\t\t<label for=\"motivo-regole\">\n\t\t\t\t\t\t\t<span class=\"biglietto__titolo\">A rule doesn\u2019t add up<\/span>\n\t\t\t\t\t\t\t<span class=\"biglietto__sommario\">Questions about a game you played.<\/span>\n\t\t\t\t\t\t<\/label>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"biglietto biglietto--altro\">\n\t\t\t\t\t\t<input type=\"radio\" name=\"motivo\" id=\"motivo-altro\"\n\t\t\t\t\t\t\tvalue=\"altro\"\n\t\t\t\t\t\t\taria-describedby=\"scontrino-altro\"\n\t\t\t\t\t\t\t>\n\t\t\t\t\t\t<label for=\"motivo-altro\">\n\t\t\t\t\t\t\t<span class=\"biglietto__titolo\">Something else<\/span>\n\t\t\t\t\t\t\t<span class=\"biglietto__sommario\">Anything not covered above.<\/span>\n\t\t\t\t\t\t<\/label>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t<\/fieldset>\n\n\t\t<div class=\"modulo\">\n\t\t\t<p class=\"modulo__campo\"><label for=\"scrivici-nome\">What should we call you<\/label><input type=\"text\" value=\"\" id=\"scrivici-nome\" name=\"nome\" required=\"required\" autocomplete=\"name\"><\/p><p class=\"modulo__campo\"><label for=\"scrivici-email\">Where should we reply<\/label><span class=\"modulo__aiuto\" id=\"scrivici-email-aiuto\">It\u2019s the only thing we really need, besides the message.<\/span><input type=\"email\" value=\"\" id=\"scrivici-email\" name=\"email\" required=\"required\" aria-describedby=\"scrivici-email-aiuto\" autocomplete=\"email\" spellcheck=\"false\"><\/p>\t\t\t\t<div class=\"modulo__extra modulo__extra--ordine\">\n\t\t\t\t\t<p class=\"modulo__campo\"><label for=\"scrivici-ordine\">Order number <span class=\"modulo__facoltativo\">optional<\/span><\/label><span class=\"modulo__aiuto\" id=\"scrivici-ordine-aiuto\">You\u2019ll find it at the top of the confirmation email. If you don\u2019t have it, write the date and the email address you ordered with.<\/span><input type=\"text\" value=\"\" id=\"scrivici-ordine\" name=\"ordine\" aria-describedby=\"scrivici-ordine-aiuto\"><\/p>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"modulo__extra modulo__extra--rivenditori\">\n\t\t\t\t\t<p class=\"modulo__campo\"><label for=\"scrivici-negozio\">Shop and town <span class=\"modulo__facoltativo\">optional<\/span><\/label><span class=\"modulo__aiuto\" id=\"scrivici-negozio-aiuto\">If you already have a distributor, tell us which one: the shortest route often goes through them.<\/span><input type=\"text\" value=\"\" id=\"scrivici-negozio\" name=\"negozio\" aria-describedby=\"scrivici-negozio-aiuto\"><\/p>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"modulo__extra modulo__extra--stampa\">\n\t\t\t\t\t<p class=\"modulo__campo\"><label for=\"scrivici-canale\">Outlet, channel or event <span class=\"modulo__facoltativo\">optional<\/span><\/label><span class=\"modulo__aiuto\" id=\"scrivici-canale-aiuto\">A link is enough: we look at that, not at a press release.<\/span><input type=\"text\" value=\"\" id=\"scrivici-canale\" name=\"canale\" aria-describedby=\"scrivici-canale-aiuto\"><\/p>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"modulo__extra modulo__extra--regole\">\n\t\t\t\t\t<p class=\"modulo__campo\"><label for=\"scrivici-gioco\">Which game <span class=\"modulo__facoltativo\">optional<\/span><\/label><span class=\"modulo__aiuto\" id=\"scrivici-gioco-aiuto\">Also tell us at what point in the game it happens: that\u2019s what helps us understand the situation.<\/span><input type=\"text\" value=\"\" id=\"scrivici-gioco\" name=\"gioco\" aria-describedby=\"scrivici-gioco-aiuto\"><\/p>\t\t\t\t<\/div>\n\t\t\t\t<p class=\"modulo__campo\"><label for=\"scrivici-messaggio\">Your message<\/label><textarea rows=\"7\" id=\"scrivici-messaggio\" name=\"messaggio\" required=\"required\"><\/textarea><\/p>\n\t\t\t\t\t\t<p class=\"modulo__consenso\">\n\t\t\t\t<input type=\"checkbox\" name=\"marketing\" id=\"scrivici-marketing\" value=\"1\">\n\t\t\t\t<label for=\"scrivici-marketing\">I want to receive emails from Dawn Town Games: new games, offers and discounts, campaigns and fairs. I can unsubscribe whenever I like. <a href=\"https:\/\/www.dawntowngames.com\/en\/privacy-policy\/\">Privacy<\/a><\/label>\n\t\t\t<\/p>\n\t\t\t<input type=\"hidden\" name=\"marketing_versione\" value=\"9c9706a2b10d\">\n\n\t\t\t\t\t\t<div class=\"modulo__esca\" aria-hidden=\"true\">\n\t\t\t\t<label for=\"scrivici-sito\">Website<\/label>\n\t\t\t\t<input type=\"text\" name=\"sito\" id=\"scrivici-sito\" tabindex=\"-1\" autocomplete=\"off\">\n\t\t\t<\/div>\n\t\t\t<input type=\"hidden\" name=\"aperto\" value=\"1792198580\">\n\n\t\t\t<div class=\"modulo__controllo\"><altcha-widget name=\"altcha\" auto=\"onsubmit\" challenge=\"https:\/\/www.dawntowngames.com\/en\/wp-json\/dtg\/v1\/altcha\" language=\"en\" configuration=\"{&quot;hideFooter&quot;:true,&quot;hideLogo&quot;:true,&quot;humanInteractionSignature&quot;:false}\" data-scritte=\"{&quot;label&quot;:&quot;I\u2019m not a robot&quot;,&quot;verifying&quot;:&quot;Checking\u2026&quot;,&quot;verified&quot;:&quot;Checked&quot;,&quot;error&quot;:&quot;The check didn\u2019t work. Try again.&quot;,&quot;expired&quot;:&quot;The check has expired. Try again.&quot;,&quot;waitAlert&quot;:&quot;Checking: please wait a moment.&quot;}\"><\/altcha-widget><noscript><p class=\"modulo__senza-js\">To send your message from here you need JavaScript. If you keep it turned off, write to us at info@dawntowngames.com.<\/p><\/noscript><\/div>\n\t\t\t<p class=\"modulo__azione\">\n\t\t\t\t<button type=\"submit\" class=\"bottone\" aria-describedby=\"scrivici-informativa\">Send the message<\/button>\n\t\t\t<\/p>\n\t\t\t<p class=\"modulo__informativa\" id=\"scrivici-informativa\">We only use your address to reply to you, unless you tick the box above. <a href=\"https:\/\/www.dawntowngames.com\/en\/privacy-policy\/\">Privacy<\/a><\/p>\n\t\t<\/div>\n\t<\/form>\n\t\n\n\n<div class=\"wp-block-group scrivici__colonna is-layout-flow wp-block-group-is-layout-flow\">\n\n\t<div class=\"scrivici__scontrini\">\n\t\t\t\t<div class=\"scontrino scontrino--vuoto\">\n\t\t\t<p class=\"scontrino__testo\">Whatever you choose, the message lands in the same inbox and a person reads it. The reason helps us get it to the right one \u2014 and for two of these five, we can answer before you even write.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"scontrino scontrino--ordine\" id=\"scontrino-ordine\">\n\t\t\t\t<p class=\"scontrino__testo\">We handle orders by hand, one by one: that\u2019s why an order paid by bank transfer doesn\u2019t ship until the payment has arrived. With the order number to hand, we can tell you where it\u2019s at without asking you for anything else.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"scontrino scontrino--rivenditori\" id=\"scontrino-rivenditori\">\n\t\t\t\t<p class=\"scontrino__testo\">Our terms for shops are on a single page, with the three titles and the box weights. Have a look at that first: if it works for you, all that\u2019s left to discuss here is quantities.<\/p>\n\t\t\t\t\t\t\t\t\t<p class=\"scontrino__strada\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.dawntowngames.com\/en\/retailers\/\">Terms for shops<\/a>\n\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"scontrino scontrino--stampa\" id=\"scontrino-stampa\">\n\t\t\t\t<p class=\"scontrino__testo\">The photos and rulebooks we can share are already on the game pages. Anything that isn\u2019t there \u2014 print-quality images, a copy to try, a date at a fair \u2014 you can ask for here.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"scontrino scontrino--regole\" id=\"scontrino-regole\">\n\t\t\t\t<p class=\"scontrino__testo\">Nine times out of ten the answer is in the rulebook, which you can download from the game\u2019s page. The tenth time matters more to us than to you: if a rule is badly written, we want to know.<\/p>\n\t\t\t\t\t\t\t\t\t<p class=\"scontrino__strada\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.dawntowngames.com\/en\/our-games\/\">Rulebooks, on the game pages<\/a>\n\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"scontrino scontrino--altro\" id=\"scontrino-altro\">\n\t\t\t\t<p class=\"scontrino__testo\">Complaints included. They land in the same inbox as everything else, and a person reads them, not a form.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\n\n\n<div class=\"wp-block-group scrivici__recapiti is-layout-flow wp-block-group-is-layout-flow\">\n\n\n<h2 class=\"wp-block-heading\" id=\"recapiti\">Where we are<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Registered office.<\/strong> Dice Tower Games S.r.l.s. is at Via Veneto 11, Peschiera Borromeo (MI), Italy. It\u2019s the company\u2019s legal address: boxes can\u2019t be collected here.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Warehouse.<\/strong> Boxes ship from LogiSica, Via dell\u2019Artigianato 9, Buccinasco (MI), Italy. You can collect in person there by choosing \u201cPickup from our warehouse\u201d instead of shipping.<\/p>\n\n\n<\/div>\n\n\n<\/div>\n\n\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Write to us On the other side, it\u2019s the three of us.No form answers on our behalf. We\u2019re a three-person publisher: we read the emails ourselves, one by one, and we reply in Italian and English. Tell us first what you need \u2014 it gets you to the right person, and sometimes saves you waiting [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"pagina-larga","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-372","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.dawntowngames.com\/en\/wp-json\/wp\/v2\/pages\/372","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dawntowngames.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.dawntowngames.com\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dawntowngames.com\/en\/wp-json\/wp\/v2\/comments?post=372"}],"version-history":[{"count":2,"href":"https:\/\/www.dawntowngames.com\/en\/wp-json\/wp\/v2\/pages\/372\/revisions"}],"predecessor-version":[{"id":405,"href":"https:\/\/www.dawntowngames.com\/en\/wp-json\/wp\/v2\/pages\/372\/revisions\/405"}],"wp:attachment":[{"href":"https:\/\/www.dawntowngames.com\/en\/wp-json\/wp\/v2\/media?parent=372"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}